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    Chi Machine Benefits
Chi Machine FAQs
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CHI MACHINE Frequently Asked Questions (FAQs)

"Cancerous cells like to reproduce themselves in tissues where the concentration
of oxygen is low. Oxygen deficiency is the major factor to blame for conditions
such as cerebral apoplexy, heart disease, arteriosclerosis, liver disease and
hysteromyoma."
Dr. Koyamauchi Hiroshi

1. How to Use the Chi Machine
2. Comfort Suggestions
3. Why is the Chi Machine an aerobic exercise machine that increases oxygen?
4. Why does "swinging" with the Chi Machine for fifteen minutes have the effect of walking 10,000 steps?
5. Why did I experience discomfort or a sense of unwellness when I initially started using the Chi Machine?
6. Can I watch TV or chat while swinging with the Chi Machine?
7. I have just had surgery. Is it safe for me to use the Chi Machine?
8. Why do you have to remain lying still for two or three minutes after using the Chi Machine?
9. Why you have to drink water before and after using the Chi Machine?

Business Questions:

10. How do I become a Chi Machine distributor?
11. I will be moving to Europe. Can I take my Chi Machine and HotHouse and use them there?
12. Does HTE have carrying bags specially designed for The Chi Machine and HotHouse?
13. Has the efficacy of the Chi Machine been verified as a health appliance by any recognized agency?
14. I have friends in Australia. Is it possible for me to run my business there?
15. Why must I provide my Social Security number when I submit my Distributor Application?
16. What happens when my commission check is different than my statement?
17. Do I receive a 1099 at the end of the year on earnings?
18. Can I put the company's name on my personal literature?
19. I placed my order from abroad. Do I have to pay duty?
20. What do I have to do to become exempt from paying sales or use tax on my orders?
21. Does the Chi Machine have a satisfaction and after-sales guarantee?
22. I lost my HotHouse warranty card. Can you mail me another one?
23. Does the Chi Machine have an extended warranty?

How to Use the Chi Machine

1. Wait at least a half hour after a meal, or one hour after a large meal before using the Chi Machine.
2. Drink 4 to 6 ounces of water before using the Chi Machine to keep the body hydrated. (More on this below).
3. Wear comfortable clothes. Remove your shoes to be as relaxed as possible.
4. Gently stretch before using Chi Machine.
5. Place the Chi Machine on the floor or on an appropriate firm massage bed with the handle facing away from you. The arrow should be facing you.
6. Lie down and place your ankles in the ankle cup holders. The bony part of ankle should extend beyond and not hit the ankle cup holders.
7. For added ankle comfort use the included footrest and ankle support. Thick socks may provide extra comfort. Make sure your ankles are comfortable.
8. If you have weak knees, use a pillow under knees and legs for added support. Knees should not bend, however. Try to use Chi Machine without knee support if possible to get maximum benefit.
9. Alignment is very important. Lie on your back and try to be perfectly aligned to promote internal balance while using the Chi Machine.
10. Relax for one to two minutes before starting the machine. Blood pressure may fluctuate from standing to lying down and resting a few minutes helps to stabilize blood pressure.
11. Set the timer for three to five minutes for first time and relax. Keep eyes closed, and relax!
12. Breathe deep using abdominal muscles. Let the Chi Machine do the work.
13. When the machine stops, enjoy the tranquil “Chi Rush!” Remain completely motionless for an additional two to three minutes, with relaxed deep breathing. A lot of the benefit of the Chi Machine comes during this relaxation period as your oxygen depleted internal organs are replenished with oxygen.
14. Before rising slowly stretch your back by turning your torso from side to side.
15. Slowly turn to your side, and sit up.
16. Drink 8 to 16 ounces of water when done. This will help flush out the released toxins with use of the Chi Machine.

Caution: Some dizziness may occur for first time users. This is actually healthy! Oxygen is being restored to your body's cells that may not have received proper amounts before. The initial dizziness will disappear with regular use and increased circulation. Use for a shorter period next time, and gradually increase time as tolerated. People with motion sickness or other serious medical problems should start with 30 seconds to 1 minute initially. You may use it several times daily.

*Always check with a physician before use with the Chi Machine if health issues are a concern.


Comfort Suggestions

For added benefit, drink Chi Formula 45 minutes prior to use. This will help warm up your body before use with the Chi Machine and drink HTE's Total Enzymes™ after usage. They will help break down any toxins and help purify your body's internal systems.

Use the Chi Machine in a relaxed environment, free from distraction and loud noise. Use the “Blending Body and Spirit” CD (also available from HTE) with the Chi Machine to further help with relaxation.

Why is the Chi Machine an aerobic exercise machine that increases oxygen?

During use, the Chi Machine can stimulate gangliated nerves, expand capillaries, enhance the ability to inhale oxygen so that it can reach cells located deep into tissues and between cell boundaries, increase the oxygenation of blood, and activate cells. This respiratory oxygen process is a key to increased cell metabolism and improved health.

Why does "swinging" with the Chi Machine for fifteen minutes have the effect of walking 10,000 steps?

Research shows that when you swing on a Chi Machine for 15 minutes, it can produce the same effect as walking 10,000 steps.

In other words, it can consume the equivalent amount of calorie burning oxygen consumed during one and one half-hour’s of walking. Therefore, 15 minutes of swinging is often too aggressive for those who are not used to such vigorous activity. They will complain of fatigue or even feel generalized pain. They are simply out of shape or they haven't fully recovered from unrelated injuries.

But, after one has used it for some period of time, some forget that 15 minutes of swinging equals 10,000 steps and wonder why they don't feel tired. One forgets because you lie down during the exercise and you experience no pressure, your body has total support and you feel relaxed. You will feel so at ease and so comfortable. In addition, this is an aerobic exercise performed without getting tired. It is not anaerobic exercise that pushes you beyond your capacity. Keep using it and you will be repaid with good health.

Why did I experience discomfort or a sense of unwellness when I initially started using the Chi Machine?

1. Because of known diseases: You need to understand the characteristics of the machine before using it and make certain that its use is consistent with any illness you might have.

2. Because of some unknown disease: Diseases unbeknownst to users are sometimes revealed in the course of using the machine. This machine can help alert you to health conditions you might not have known about.

Can I watch TV or chat while swinging with the Chi Machine?

It is not suggested. While using The Chi Machine your mind should be at complete ease, with your eyes closed and muscles relaxed. Looking to the side while using The Chi Machine will put unnecessary strain on your neck muscles. With any type of massage, the best results come when you are totally relaxed. If you have not received Our Blending Body and Spirit CD, we highly suggest you order it to use along with The Chi Machine. The music has been designed to relax your mind meditatively.

I have just had surgery. Is it safe for me to use the Chi Machine?

No. You should only use The Chi Machine when your wound is closed and completely healed. The Chi Machine should not be used during all stages of pregnancy. After labor, consult with your physician before restarting your routine.

Why do you have to remain lying still for two or three minutes after using the Chi Machine?

Most of the benefit occurs immediately after the machine stops. When the Chi Machine stops, it is highly recommended that you do not immediately get up because you will have the sense of total collapse from head to toe – the entire body. This is what Chinese herbal doctors call the "oxygen-blood circulation", also known as the famous "Chi Rush". It is at this time that the increased oxygen will seek areas that need oxygen and will replenish your cells and muscle tissue. Movement will only constrict your muscles, blocking the full absorption capabilities of oxygen.

In fact, "Chi" is sending messages throughout the internal body. Those who practice Chi Gong are aware of this mysterious phenomenon. This internal massage that occurs after the machine has stopped can produce as much as 60% of the machine’s total effect -- even greater than the effect produced during the actual swinging itself.

Why you have to drink water before and after using the Chi Machine?

Before and after using the Chi Machine you need to drink some water to help facilitate the removal of circulatory and metabolic waste materials from the body by way of urine, flushing out the toxins that were released from the exercise. This promotes good health. Drinking water before using The Chi Machine will keep your body hydrated during the exercise. Drinking Total Enzyme™ will also help in purifying your blood and help breakdown these toxins.

* To our knowledge, these statements have not been evaluated by the Food and Drug Administration. This product is intended to help with circulation.


Business Questions:

How do I become a Chi Machine distributor?

To qualify for Level One Distributor, you purchase your own Chi Machine ($480) and a distributor kit ($24.95), and fax in the Distributor Application.

No personal monthly volume required after initial purchase!
Earn Overrides on your organization.
You can quickly rise to the top levels.
Once a level is achieved, you never lose it!

Click here to read the Chi Machine Business Opportunity from HTE (Hsin Ten Enterprises).


I will be moving to Europe. Can I take my Chi Machine and HotHouse and use them there?

We manufacture both a 120V/60Hz Item #SS001C2 and a 220V,50Hz Item SS001A6 version of The Chi Machine Because The Chi Machine motor does not function as well on a transformer, we do not suggest using the 120V/60Hz Chi Machine in Europe. We recommend you acquire the 240V model. The HotHouse is only manufactured in a 120V version but it can be used successfully in Europe as long as a transformer of sufficient capacity is used.

Does HTE have carrying bags specially designed for The Chi Machine and HotHouse?

Yes. We do have carrying bags for both the Chi Machine and HotHouse.

Has the efficacy of the Chi Machine been verified as a health appliance by any recognized agency?

Yes, it has been verified and certified by Japan’s Medical Affairs Bureau, and has been patented in many countries. It is also regulated by The FDA as a Class 1 Medical Device in the United States.

I have friends in Australia. Is it possible for me to run my business there?

In order to run your business from another country such as Australia, you must first get an Overseas Distributor Level Certificate form from HTE. Fax the form to the HTE Australian office and simultaneously purchase a Chi Machine®; Also, provide them information about your Australian friends. We cannot issue commission checks overseas.

Why must I provide my Social Security number when I submit my Distributor Application?

The IRS requires us to provide all Social Security numbers of our Distributors. The IRS forces us to withhold 28% of any commission check for those Distributors who did not provide a Social Security number.

What happens when my commission check is different than my statement?

Many times commission adjustments are made due to returned products and bounced checks as well as charge backs. Contact member support, and we will explain your particular situation.

Do I receive a 1099 at the end of the year on earnings?

If in a calendar year, HTE pays out more than $600 to you in commissions and Bonuses, a 1099 will be sent to you as an individual. Corporations do not receive 1099s. In the event that you lose your 1099 for tax purposes, please call Customer Service and request another one to be mailed to you.

Can I put the company's name on my personal literature?

HTE America's policies and regulations specifically require anyone wishing to use HTE company names, letterheads or logos to receive prior approval by HTE Corporate management. Contact our Member Support Team. This includes, but is not limited to, materials contained in the HTE Sales Kit such as literature, audio/video tapes, flyers and so on.

I placed my order from abroad. Do I have to pay duty?

Yes. HTE will only collect shipping fees. Customers themselves are responsible for paying duties, which vary from country to country.

What do I have to do to become exempt from paying sales or use tax on my orders?

The Distributor and/or customer need to supply HTE with the proper paperwork (retail license, sales & use tax certificate, business permit or any official document) given to you by the state explaining your tax-exempt status. This must be faxed to HTE along with the company form to be filled out.

Does the Chi Machine have a satisfaction and after-sales guarantee?

Yes. Buy it with confidence. We offer a 14-day satisfaction guarantee and a one-year warranty.

I lost my HotHouse warranty card. Can you mail me another one?

All information about your purchase is recorded in our computer system. The one-year warranty will be in effect from the date of purchase. Sending us the card is not necessary.

Does the Chi Machine have an extended warranty?

All Chi Machines have a standard 2 year warranty, with options for an extended warranty up to 5 years at a very low price. The Chi Machine and all HTE products also come with a Lifetime labor warranty as well.

Chi Machine® and HotHouse® are registered trademarks of Hsin Ten Enterprises (HTE).

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